Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: May 31, 2025

Overview

Empune ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://empune.com or purchase our products through Amazon.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Key Points:

  • • We collect minimal personal information
  • • We do not sell your personal data
  • • All purchases are processed through Amazon
  • • We use industry-standard security measures

Information We Collect

Information You Provide Directly

We may collect information you provide directly to us, such as:

  • • Contact information (name, email address, phone number) when you contact us
  • • Messages and communications you send to us
  • • Newsletter subscription information
  • • Feedback, reviews, or survey responses

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • • IP address and location information
  • • Browser type and version
  • • Operating system
  • • Pages visited and time spent on our site
  • • Referring website or source
  • • Device information (mobile, tablet, desktop)

Third-Party Information

We may receive information about you from third parties, including:

  • • Amazon (for order and customer service purposes)
  • • Analytics providers (Google Analytics)
  • • Social media platforms (if you interact with our social media)

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

  • • Provide customer support
  • • Process and respond to inquiries
  • • Send newsletters (with consent)
  • • Improve our products and services

Website Optimization

  • • Analyze website usage and performance
  • • Personalize user experience
  • • Detect and prevent fraud
  • • Ensure website security

Important Note

We do not process payments or store payment information. All transactions are handled securely by Amazon.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • • Website hosting and maintenance
  • • Email marketing services
  • • Analytics and performance monitoring
  • • Customer support services

Legal Requirements

We may disclose your information if required by law or in response to:

  • • Legal process or government requests
  • • Protection of our rights and property
  • • Safety of our users or the public
  • • Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small data files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Functional Cookies

Remember your preferences and improve your experience.

Marketing Cookies

Track your activity to provide relevant advertisements.

Managing Cookies

You can control cookies through your browser settings:

  • • Block all cookies
  • • Accept only essential cookies
  • • Delete existing cookies
  • • Set preferences for specific websites

Note: Disabling cookies may affect website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL encryption for data transmission
  • • Secure hosting infrastructure
  • • Regular security updates and patches
  • • Access controls and authentication

Organizational Measures

  • • Limited access to personal data
  • • Employee training on data protection
  • • Regular security assessments
  • • Incident response procedures

Important Security Note

While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use caution when sharing sensitive information online.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

  • • Request access to your personal data
  • • Receive a copy of your data
  • • Transfer data to another service

Control and Deletion

  • • Correct inaccurate information
  • • Delete your personal data
  • • Restrict processing of your data

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Subject: Privacy Rights Request

We will respond to your request within 30 days and may require verification of your identity.

Third-Party Services

Amazon

All purchases are processed through Amazon. When you click "Buy on Amazon," you'll be redirected to Amazon's website, which has its own privacy policy. We recommend reviewing Amazon's privacy policy for information about how they handle your data.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Social Media

Our website may contain links to social media platforms. These platforms have their own privacy policies, and we are not responsible for their privacy practices.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make changes, we will:

  • • Update the "Last updated" date at the top of this policy
  • • Notify you of significant changes via email (if you've provided your email)
  • • Post a notice on our website

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Contact Information

Email: [email protected]

Phone: +1-800-EMPUNE1

Address:Room 352, Building 2, Xinyuan Jinzuo
Hangzhou City, CN 311100
United States

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday: 10:00 AM - 4:00 PM EST

Sunday: Closed

Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.